If you want to watch Caachi films in your web browser, install the latest free version of Apple QuickTime on your computer.

Windows Minimum Requirements

• 800+ MHz Pentium processor-based or compatible computer
• At least 512MB of RAM
• Windows XP Service Pack 2 or Vista
• IE 7, Firefox 2+, 3+

Mac Minimum Requirements

• 800+ MHz PPC, Intel
• At least 512MB of RAM
• OS X 10.4, 10.5
• Safari 3.1+, Firefox 2+, 3+

Common Problems

Why does my film pause sometimes and not play smoothly?

Caachi provides high-resolution versions of our films to ensure you have a quality viewing experience. However, this requires you to have a capable broadband connection and computer. If you continue to experience problems, then simply download the film to view a DVD-resolution version .

Just getting started? See how to download your purchased films in our starter video:

1. Download and install the video player.
2. Get a film ticket: click on the TV icon for a high-resolution version (for your computer & DivX/Xvid DVD-players) or click on the iPod icon to get the iPod & iPhone version.
    
3. Open the ticket by double-clicking on the ticket or use Miro to open it. Miro will start downloading your film.
4. Watch your film!

Common Problems

I tried watching the file with the .torrent extension but it doesn't play. Why?

The file with a .torrent extension is a ticket file, not the film itself. To download the film requires that you have Miro installed on your computer. Open the ticket file with Miro to download and play your film.

Miro is running but the film isn't downloading...

You likely have a firewall installed on your system that is preventing Miro from downloading. You'll need to ensure that your firewall allows Miro to connect to our peer to peer network. To do this depends on the system you are using.

Miro is not working on my system. What can I do?

You can use another BitTorrent client and a video player that supports either Xvid AVI or H.264 MP4 formats. Here's a list of alternate clients to use with Caachi.

System	BitTorrent Client
Windows XP/Vista	µTorrent
OS X 10.4+	Transmission

Once you've downloaded your film, you can use VLC to watch films from Caachi.

I see you use BitTorrent. Can I use a client and video player other than Miro?

Yes. If you have a preferred BitTorrent client and video player, you can use them to download and watch films from Caachi.

Does the vidget work on Facebook, MySpace or Windows Live?

Our beta version of the vidget currently does not work seamlessly on Facebook, MySpace, or Windows Live. We will address these compatibility issues in future versions of the vidget.

The vidget does not fit correctly to where I posted it using the get & share tab...

Due to the vidget's width, it may not fit perfectly into some of the default services (for example, iGoogle). This will be addressed in future versions of the vidget.

Can I post the vidget to a website even if it is not one of the icons in the get & share tab?

Of course! Just click on the get & share tab, then on the embed button. Copy and paste the vidget's HTML code into your webpage.